Privacy Notice for Fare Value Ltd t/a Fair2Landlords

First of all we have a zero tolerance spam policy. We disapprove and would never cooperate with, endorse or be involved in spamming.

Secondly the law requires a written clear notice about the information that we may collect and hold about you. Therefore it is set out below and it will be honoured.

In plain English:

  • We may hold Bank Details details or financial information to be used only in respect of the payment of fees and rent
  • If you leave a comment on the site then others may be able to contact you.
  • You will always be able to unsubscribe from any email list we have
  • No information we hold will be provided to any third party for marketing purposes.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information i.e. any information that can identify you as a natural person

1 What information do we collect?

There are 7 categories of individuals from whom we collect personal information.

  1. Potential tenants ….name, email and phone for replying to requests
  2. Trades….name, phone, bank details and email for delivery of goods, services or equipment for property maintenance purposes and payment.
  3. landlords….name, phone, bank details and email for the purpose of providing services
  4. Staff…name, address, phone, bank details and email for payroll purposes and legal compliance.
  5. Professionals…name, address, phone, bank details and email for payment purposes and provision of services for us and tenants.
  6. Company information….name, address, occupation and date of birth for legal compliance.

We collect, store and use the following kinds of information:

  • Information necessary to provide our services and complete projects including tenancies and property management
  • Log Files
  • Like many other Web sites, our site makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.
  • Such information cannot be used to identify any natural person
  • This website uses cookies

2 Cookies

About this cookie policy.

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: fair2landlords.co.uk

What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

The cookies used on our website are grouped into the following categories.

The below list details the cookies used in our website.
CookieDescription
Necessary
ls_smartpushThis cookie is set by the provider Litespeed Server. This cookie allows the server to store the settings and to improve performance of the site.
cookielawinfo-checkbox-advertisementThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
_GRECAPTCHAThis cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
Functional
__lc_cidThis is an essential cookie for the website live chat box to function properly.
__lc_cstThis cookie is used for the website live chat box to function properly.
__oauth_redirect_detectorThis cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
Analytics
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
_gat_gtag_UA_51909715_2This cookie is set by Google and is used to distinguish users.
_gcl_auThis cookie is used by Google Analytics to understand user interaction with the website.
Advertisement
_fbpThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
test_cookieThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.

How can I control the cookie preferences ?

You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

3 Using your personal information

Personal information submitted to us via this website or through us working with you will be used for the purposes specified in this privacy notice or in relevant parts of the website.

We may also use your personal information to:

  • administer the website and the business;
  • Inform local authorities, insurers and utility providers.
  • Prepare accounts and invoices
  • Send you email notifications which you have specifically requested;
  • Deal with enquiries and complaints made by or about you relating to the website or the business
  • Send you email notifications;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4 Disclosures

We may disclose information about you to any of our staff and if relevant to any appropriate body, supplier of goods or materials or services insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose and store your personal information:

  • to the extent that we are required to do so by law or in performance of our services;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • Except as provided in this privacy notice, we will not provide your information to third parties.

5 International data transfers

Our server may not be in the same country as you or us. And from time to time we may choose to host the site on a server anywhere in the world. At present our server is in the UK.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.

6 Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Our site does however have an SSL certificate (Secure Sockets Layer) which is an encryption technology that creates a secure connection between the server this website is hosted on and the visitors browser.

It allows the information to be protected during the transmission between the two and not be intercepted by hackers.

In addition the server and this website have separate firewalls and the site is backed up regularly.

The Data Controller has information kept on the business computers which have anti virus

7 Privacy amendments

We may update this privacy notice from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

8 Your rights

You may instruct us to provide you with any personal information we hold about you. However this will only be the information you have supplied voluntarily for the purposes set out above to enable us to run the business and provide our services.

You have the right to update such information and/or to ask that such information no longer be used or processed. Use the contact us page and see the notice there.

Other rights are mentioned in other parts of this notice. Nothing herein limits or excludes those rights and you always have the right to make a complaint or report to the supervising authority which in the UK is the Information Commissioners Office whose website is https://ico.org.uk

9 Third party websites

The website contains links to other websites. We are not responsible for the privacy notices or practices of third party websites.

10 Contact

If you have any questions about this privacy notice or our treatment of your personal information, please write to us by email through the Contact Us page.
It will be dealt with by the Data Controller namely Fare Value Ltd t/a Fair2Landlords